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Q: Can I buy only 1 pair of shoe? how much for Shipping and Handling?
A: Yes, you can order under $100, but, usually, our minimum order is more than $ 300 or more(free Shipping and Handling), and you can mix order, If not, you must pay shipping money for yourself.
 
Q:
Can I track my stuff on-line when I pay? How long I can get my stuff?
A: Yes, when we send the goods, we will give you a track NO. you can track your package on-line after 2 days, and delivery time varies depending on your location and shipping method, but most packages arrive in approximately 4-8 days.
 
Q:
How can I get information after I have paid for the shoes?
A: We will e-mail the tracking number of the express company to you as soon as we receive the tracking number.
 
Q:
What's your return policy?
A: Based on the actual situation,we do our best to solve all the problems we meet to our long-term cooperation.
 
Q:
what payment you accept?
A: T/T,western union,moneygram
 
Q:
How do I contact you if I have a question?
A:

please mail to ec11@foxmial.com

 
Q:
Do you ship to International locations (any country other than USA and Europe)?
A: Yes. We currently ship to many international locations.
 
Q:
Can you reserve a shoe for me until I can pay for it?
A:  Yes of course, the only thing you have to do is to confirm it by e-mail and we will keep them for you for one week. However, after one week, if we haven't received your payment, we will sell it further to someone else.
 

 

 

 CONTACT US


Company: EC11 Trade Co., Ltd

 If you have any question, pls. feel free to contact us by EMAIL, MSN, YAHOO or EC21 messengers:

Mail (1) : EC11@foxmail.com 

Add :Putian Fujian China

Fax: 086-594-6770123

Tel : 086-594-6770123

Hope to hear from you and establish longterm friendly business relationship with you in future.